> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bondio.co/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the OMEGA Label?

> Bondio's multi-IMSI eSIM label — benefits, pricing, grace periods, and FAQs

Bondio is proud to introduce **OMEGA**, our newest eSIM label designed to ensure your users always stay connected.

OMEGA leverages multi-IMSI switching capabilities to deliver superior reliability while remaining price competitive. Powered by Bondio's in-house Super IMSI (SuprIM) technology, OMEGA enables dynamic routing across multiple IMSIs and networks via our powerful core network.

## Key benefits

### Superior reliability with multi-IMSI capabilities

The #1 cause of outages for Bondio customers is IPX downtime: SIMs stay attached to the network but can't pass data. OMEGA will prevent this by automatically switching to an alternative IMSI so users stay online. *(not yet live)*

OMEGA will intelligently switch to a secure alternative route during IPX downtime automatically — no action required.

* Users stay online
* Support tickets plummet
* You only pay for backup data actually consumed

### Best pricing at scale

OMEGA ensures optimal pricing by selecting the most cost-effective IMSI per country — maximizing competitiveness globally.

### Smart cost protection for unused eSIMs

OMEGA is designed to be cost-efficient by default. As long as an OMEGA eSIM is actively used, there are no additional holding costs beyond standard usage. To help you avoid paying for inventory that isn't being used, **OMEGA includes a built-in 90-day grace period for inactive eSIMs.**

Here's how it works:

* Every OMEGA eSIM includes a 90-day grace period
* The grace period starts from the last data usage, or the purchase date (if no data was ever used)
* The grace period automatically resets whenever data is consumed

At the end of the grace period, you stay fully in control:

* Keep the eSIM reserved for future use (**preserve**), or
* Return the eSIM to Bondio to avoid any ongoing reservation cost (**lapse**)

This gives you maximum flexibility to stock eSIMs when needed — without paying for idle inventory.

<Tip>
  We recommend regularly reviewing inactive OMEGA eSIMs and returning any you don't plan to use within the next 90 days — ensuring you always get the best value.
</Tip>

### Lightning-fast network attachment

OMEGA pre-selects the best IMSI before attaching — avoiding slow, trial-and-error, multi-IMSI cycling. Faster attach means better UX and fewer failures at setup.

## Why it matters for you

* **Automatic outage protection** → Users stay online, fewer support tickets *(not live yet)*
* **Smart multi-IMSI routing** → Best possible pricing by country
* **Fast network attachment** → Better user experience from the start
* **Zero integration changes** → Adopt instantly, no engineering lift
* **Built-in resiliency** → Higher uptime for mission-critical deployments

## Suggested migration plan

1. Move mission-critical new activations to OMEGA
2. Migrate high-support-load deployments
3. Expand to full portfolio once performance benchmarks are confirmed

Your Bondio CSM will coordinate configuration, testing, and rollout support.

## OMEGA eSIM pricing & reservation

### Policy

This section explains how OMEGA eSIMs are priced, when charges apply, and what actions you can take to stay in control of your costs. Our goal is to keep pricing simple, predictable, and fair — while helping you actively manage your eSIM inventory with confidence.

### At a glance

* No extra cost while eSIMs are actively used
* 90-day grace period before any reservation fees apply
* Return unused eSIMs at the end of the grace period to avoid charges
* Simple actions — "lapse" or "preserve" — give you full control

### TL;DR

* You pay **\$0.50 once** when you purchase an OMEGA eSIM
* While an eSIM is actively consuming data, you pay **\$0.50 per month** and no reservation fee applies
* Unused eSIMs get a **90-day grace period** with no charges
* After the grace period, unused eSIMs cost **\$0.10 per month** only if you choose to keep them
* You can return unused eSIMs before the grace period ends to avoid reservation fees entirely
* Action is required: mark each eSIM as **lapse** (return) or **preserve** (reserved)

### OMEGA eSIM costs

OMEGA eSIMs have three possible cost components:

| Cost component          | Amount          | When it applies                                   |
| ----------------------- | --------------- | ------------------------------------------------- |
| One-time eSIM cost      | \$0.50 per eSIM | Charged at purchase                               |
| Monthly active cost     | \$0.50 per eSIM | Only when the eSIM is actively consuming data     |
| Monthly reservation fee | \$0.10 per eSIM | Only for unused eSIMs kept after the grace period |

<Note>
  If an eSIM is actively consuming data, no reservation fee applies.
</Note>

### Understanding the 90-day grace period

Unused OMEGA eSIMs come with a 90-day grace period during which no reservation fees are charged.

The grace period starts from:

* The **last data usage date**, if the eSIM has ever consumed data, or
* The **purchase date**, if the eSIM has never been used

Each time an eSIM consumes data, the grace period resets based on that latest usage.

### What happens after the grace period?

Once the 90-day grace period ends, you have two choices:

* **Return the eSIM** → No further charges
* **Keep (reserve) the eSIM** → A \$0.10 monthly reservation fee applies until the eSIM is used again or returned

<Tip>
  Best practice: regularly review unused eSIMs and return the ones you don't plan to use.
</Tip>

## Pricing scenarios

Below are common examples showing how charges work in practice.

### Scenario 1: Bulk purchase, never used, kept after grace period

Company A buys **100 OMEGA eSIMs on 15 Jan** and does not sell or use any of them. The company decides to keep the eSIMs after the 90-day grace period.

| Month | Charges                                    | Total   |
| ----- | ------------------------------------------ | ------- |
| Jan   | (100 × $0.50) + (0 × $0.50) + (0 × \$0.10) | \$50.00 |
| Feb   | No charges                                 | \$0.00  |
| Mar   | No charges                                 | \$0.00  |
| Apr   | 100 × \$0.10 reservation fee               | \$10.00 |
| May   | 100 × \$0.10 reservation fee               | \$10.00 |

<Tip>
  CSM tip: If you don't expect near-term usage, returning unused eSIMs keeps your costs lean and predictable.
</Tip>

### Scenario 2: Single eSIM, never used, returned on time

Company A buys **1 OMEGA eSIM on 15 Jan** and never sells or uses it. The eSIM is returned before the grace period ends.

| Month | Charges    | Total  |
| ----- | ---------- | ------ |
| Jan   | 1 × \$0.50 | \$0.50 |
| Feb   | No charges | \$0.00 |
| Mar   | No charges | \$0.00 |
| Apr   | No charges | \$0.00 |
| May   | No charges | \$0.00 |

### Scenario 3: Sold, used, then kept after grace period

Company A buys **1 OMEGA eSIM on 15 Jan** and sells it as a 10GB/60-day plan.

* End user starts using data on 20 Jan
* Data is fully consumed by 20 Feb
* Company A decides to keep the eSIM after the grace period

| Month | Charges                          | Total  |
| ----- | -------------------------------- | ------ |
| Jan   | (1 × $0.50) + (1 × $0.50 active) | \$1.00 |
| Feb   | 1 × \$0.50 active                | \$0.50 |
| Mar   | No charges                       | \$0.00 |
| Apr   | No charges                       | \$0.00 |
| May   | 1 × \$0.10 reservation fee       | \$0.10 |
| Jun   | 1 × \$0.10 reservation fee       | \$0.10 |

<Tip>
  CSM tip: Even brief data usage resets the grace period — use this strategically if you plan to resell or reuse the eSIM.
</Tip>

## Lapsing OMEGA eSIMs (returning)

At the end of the grace period, you decide what happens to each eligible OMEGA eSIM:

* Mark it as **lapse** → eSIM is returned to Bondio, no reservation fee
* Mark it as **preserve** → eSIM is kept and the reservation fee applies

The API for returning OMEGA eSIMs: [Set grace period finish action](https://bondio.stoplight.io/docs/bondio-api/y1j72w6jtk51m-set-grace-period-finish-action)

At the end of each grace period, Bondio will:

1. Check all eligible OMEGA eSIMs
2. Return eSIMs marked **lapse**
3. Apply reservation fees to eSIMs marked **preserve**

<Note>
  By default, the `gracePeriodFinishAction` for any eSIM is set to `LAPSE`.

  If the grace period is not updated via API, the eSIM is **lapsed** at the end of the grace period and you will never get charged. In order to **preserve** it and incur charges beyond the grace period, please make sure to call the API to set the action accordingly.
</Note>

## Recommended best practices

* Monitor unused eSIMs regularly
* Return eSIMs you don't plan to use
* Automate return/reserve decisions via the API

This ensures you only pay for inventory that delivers value.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Do OMEGA eSIMs cost anything if they are unused?">
    There is no cost during the 90-day grace period. Charges only apply if you keep unused eSIMs beyond that window.
  </Accordion>

  <Accordion title="When does the grace period start?">
    * From the **purchase date**, if the eSIM has never been used
    * From the **last data usage date**, if the eSIM has consumed data

    Each new data session resets the grace period.
  </Accordion>

  <Accordion title="What happens if I forget to take action at the end of the grace period?">
    If no action is taken, eSIMs default to being **lapsed**.
  </Accordion>

  <Accordion title="Can I avoid reservation fees completely?">
    Yes. You can either ensure the eSIM consumes data within the grace period, or mark the eSIM as **LAPSE** before the grace period ends.
  </Accordion>

  <Accordion title="How do I return OMEGA eSIMs?">
    You'll mark each eligible eSIM as **LAPSE** or **PRESERVE** before the grace period expires. The API for returning OMEGA eSIMs: [Set grace period finish action](https://bondio.stoplight.io/docs/bondio-api/y1j72w6jtk51m-set-grace-period-finish-action)
  </Accordion>

  <Accordion title="What happens to returned eSIMs?">
    Returned eSIMs are released back to Bondio and removed from your inventory, ensuring you are not charged for unused capacity.
  </Accordion>

  <Accordion title="How can I create plans & subscriptions?">
    Just like with other labels. If you need help, reach out anytime.
  </Accordion>

  <Accordion title="Can I create custom regions with OMEGA?">
    This will go live in Q2 2026, but we can help with set-up as early as today. Please speak with your Bondio executive for details.
  </Accordion>

  <Accordion title="What are the prices for OMEGA?">
    Pricing will be shared on the Bondio Dashboard and the Live Pricing Sheet. Contact your CSM with questions.
  </Accordion>

  <Accordion title="Can we throttle on OMEGA?">
    Not yet — throttling is on the roadmap and set for release in Q2 2026.
  </Accordion>

  <Accordion title="Can we create recurring plans on OMEGA?">
    Not yet — this is on the roadmap and set for release in Q2 2026.
  </Accordion>

  <Accordion title="Any limitations on validity (days) or data (GB)?">
    No limits — fully flexible like LAMBDA and SIGMA.
  </Accordion>

  <Accordion title="Are webhook events the same?">
    Yes — no changes required.
  </Accordion>

  <Accordion title="Are the APIs & API limits the same?">
    Yes — everything works exactly the same as before.
  </Accordion>

  <Accordion title="If we already have plans on SIGMA or LAMBDA, do we need to recreate the plans on OMEGA?">
    No, you do not need to create new plans for OMEGA, but you will need to change the coverage profile from LAMBDA / SIGMA to OMEGA.
  </Accordion>

  <Accordion title="Will LAMBDA and SIGMA be removed from the portal?">
    Yes, they will eventually be removed as we strengthen the unified label (OMEGA), but not yet. We will give you ample notice before we do so.
  </Accordion>

  <Accordion title="For IMSI switching/back-up, do we need plans on both IMSIs (LAMBDA & SIGMA) or just one?">
    Create plans on OMEGA for now. Bondio will switch to a different IMSI in the event of an outage.
  </Accordion>

  <Accordion title="Can I see the OMEGA inactive eSIMs?">
    Yes, you can see the status of each SIM through these APIs — [single](https://bondio.stoplight.io/docs/bondio-api/iyyxteys8qty7-get-an-e-sim) and [batch](https://bondio.stoplight.io/docs/bondio-api/vrhjsctycnnd1-list-e-si-ms).
  </Accordion>

  <Accordion title="Where can I see the reservation fees?">
    The invoice will show an extra line in the invoice and balance transactions — "x\$ — reservation fees charged for y eSIMs".
  </Accordion>
</AccordionGroup>

If you have questions or would like guidance on best practices or automation, our Customer Success team is happy to help.