> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bondio.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to Bondio Help & FAQs

> Guides, troubleshooting, and platform documentation for Bondio eSIM resellers

Welcome to the Bondio knowledge base. Here you'll find everything you need to test eSIMs, understand our labels and platform features, troubleshoot connectivity issues, and stay up to date with product launches.

## Quick links

<CardGroup cols={2}>
  <Card title="Test an eSIM" icon="flask" href="/test-an-esim">
    Step-by-step guide from ordering profiles to scanning your first QR code.
  </Card>

  <Card title="OMEGA Label" icon="globe" href="/omega-label">
    Learn about our multi-IMSI label, pricing, and the 90-day grace period.
  </Card>

  <Card title="Troubleshooting Checklist" icon="list-check" href="/troubleshooting-checklist">
    Resolve most connectivity issues in minutes before contacting support.
  </Card>

  <Card title="Raise a Support Request" icon="headset" href="/raising-support-requests">
    How to submit tickets via the platform, plus SLAs and response times.
  </Card>
</CardGroup>

## Resources

* **Dashboard:** [dashboard.bondio.co](https://dashboard.bondio.co)
* **API Reference:** [bondio.stoplight.io](https://bondio.stoplight.io/docs/bondio-api)
* **Support:** [support@bondio.co](mailto:support@bondio.co) (non-technical issues) or the "Raise an Issue" button on the platform